Frequently asked question

Best consumed within 4 months of receipt. May also be frozen for up to 9 months. If frozen, be sure to bring them to room temperature for the best eating experience!

In your pantry at room temperature. We do not recommend refrigeration.

Yes, nutritional information is available on Landies.com; the nutritional information is located on each product page and collection page. Nutritional information will also be enclosed within each collection that you receive.

Yes, allergen information is available on Landies.com. The allergen information is located on each product page and collection page under the nutritional link. Allergen information will also be enclosed within each collection that you receive.

Each Landies Signature Stuffed Pretzel is approximately 2 oz. and is 3.5 “ x 3” in size.

Yes, each Signature Stuffed Pretzel is individually wrapped.

All orders must be received through our online website.

You can pay for your order by using major credit cards such as Visa, Mastercard, American Express and Discover.

We collect taxes for shipments to states in which we have established an economic presence. The taxability varies by state.

Your credit card will be charged when you submit your order with us online.

Yes, at the time of check out you can ship to an address other than your own.

No, for each shipping address a separate transaction will be processed. Upon completion of one shipping address transaction, you may choose to continue shopping to ship to additional addresses.

Landies currently ships to the 48 contiguous states. We do not ship to Alaska, Hawaii or internationally at this time.

No, we cannot accept PO boxes as a delivery address.

Our primary carrier is UPS.

October through May Landies ships orders 5 days per week Monday through Friday

All Landies orders ship UPS ground unless you select expedited shipping while placing your order. Depending on the location of your ship-to address, orders will take between 2 and 5 business days to arrive.

No, you do not need to sign for nor be home to receive your order.

Landies will start summer shipping in 2023.

Yes, an order confirmation will be emailed to you.

Yes, you will receive an email when your order ships that will provide tracking links for your order.

At the time of placing your order you can complete the custom gift message with up to 250 characters and state that the gift is from you. This custom gift message will be included in the shipping box.

No, Landies does not notify the recipient of a package coming.

YES, you can go to the gift card tab and start the gift card ordering process.

Yes, if your order has not shipped, you can cancel it by looking at your order email notification. It will contain customer service contact information so you can reach out to request a cancellation.

Don’t find the answer? Ask us!