1What is the shelf life of Landies Signature Stuffed Pretzels?
Best consumed within 4 months of receipt. May also be frozen for up to 9 months. If frozen, be sure to bring them to room temperature for the best eating experience!
2What is the best way to store my pretzels once I receive them?
In your pantry at room temperature. We do not recommend refrigeration.
3Is nutritional information available?
Yes, nutritional information is available on Landies.com; the nutritional information is located on each product page and collection page. Nutritional information will also be enclosed within each collection that you receive.
4Is allergen information available for your pretzels?
Yes, allergen information is available on Landies.com. The allergen information is located on each product page and collection page under the nutritional link. Allergen information will also be enclosed within each collection that you receive.
5What is the size and weight of Landies Signature Stuffed Pretzels?
Each Landies Signature Stuffed Pretzel is approximately 2 oz. and is 3.5 “ x 3” in size.
6Are Landies Signature Stuffed Pretzels individually wrapped?
Yes, each Signature Stuffed Pretzel is individually wrapped.
7How can I place an order?
All orders must be received through our online website.
8What are the methods of payment?
You can pay for your order by using major credit cards such as Visa, Mastercard, American Express and Discover.
9Do you charge sales tax?
We collect taxes for shipments to states in which we have established an economic presence. The taxability varies by state.
10When will my credit card be charged?
Your credit card will be charged when you submit your order with us online.
11Can I bill myself and ship to a different address?
Yes, at the time of check out you can ship to an address other than your own.
12Can I ship to multiple addresses during one transaction?
No, for each shipping address a separate transaction will be processed. Upon completion of one shipping address transaction, you may choose to continue shopping to ship to additional addresses.
13Where do you ship?
Landies currently ships to the 48 contiguous states. We do not ship to Alaska, Hawaii or internationally at this time.
14Can you ship to a PO box?
No, we cannot accept PO boxes as a delivery address.
15Which carrier do you use to deliver your pretzels?
Our primary carrier is UPS.
16What days of the week do you ship?
October through May Landies ships orders 5 days per week Monday through Friday
17How long will it take for my package to arrive?
All Landies orders ship UPS ground unless you select expedited shipping while placing your order. Depending on the location of your ship-to address, orders will take between 2 and 5 business days to arrive.
18Does someone need to be home to receive an order?
No, you do not need to sign for nor be home to receive your order.
19Do you ship your pretzels during the summer?
Landies will start summer shipping in 2023.
20Will I receive an order confirmation?
Yes, an order confirmation will be emailed to you.
21Can I track my order?
Yes, you will receive an email when your order ships that will provide tracking links for your order.
22If I send an order as a gift, how will my gift recipient know that the package is from me?
At the time of placing your order you can complete the custom gift message with up to 250 characters and state that the gift is from you. This custom gift message will be included in the shipping box.
23Will my recipient be notified that a package is coming?
No, Landies does not notify the recipient of a package coming .
24Do you offer e-gift cards?
YES, you can go to the gift card tab and start the gift card ordering process.
25Can I cancel my order
Yes, if your order has not shipped, you can cancel it by looking at your order email notification. It will contain customer service contact information so you can reach out to request a cancellation.